Head of Data & AI

Managing the recruitment of a Head of Data & AI (who may be a Chief Data Officer for a small entity) requires, first and foremost, a thorough understanding of their role. It is summarised here in very general terms and must be adapted to your specific context.

The Head of Data & AI is responsible for the strategy and implementation of Data & AI initiatives within a small or medium-sized company. This role combines strategic and operational responsibilities, aiming to turn data into business value while ensuring governance, compliance, and innovation. Unlike a CDAO, this position is more hands-on, with direct involvement in designing and deploying solutions.


Core Responsibilities

a. Define and Implement Data & AI Strategy

Vision and Roadmap:

  • Develop a Data & AI strategy aligned with the company’s business objectives, in collaboration with management and business teams.

  • Prioritize initiatives based on their business impact (e.g., new products, process optimization, customer experience).

Data Governance:

  • Establish data governance policies (quality, security, accessibility) tailored to the company’s size.

  • Implement processes to ensure compliance (GDPR, industry standards).


b. Leadership and Management of Data & AI Teams

Team Structuring:

  • Build and lead a multidisciplinary team (data scientists, data engineers, analysts) or work with external resources (freelancers, consulting firms).

  • Define roles and responsibilities for effective project execution.

Skill Development:

  • Train and support teams on best practices in Data & AI.

  • Promote a data-driven culture within the company.


c. Development and Deployment of Data & AI Solutions

Design and Industrialization:

  • Oversee the development of Data & AI solutions (dashboards, predictive models, automations).

  • Industrialize solutions for scalable and reliable deployment (using tools like Dataiku, Databricks, or cloud solutions).

Collaboration with Business Teams:

  • Work closely with business teams to understand their needs and translate them into technical solutions.

  • Provide ongoing support to users to maximize tool adoption.


d. Management of Infrastructure and Tools

Data & AI Architecture:

  • Select and deploy tools and platforms suited to the company’s needs (e.g., Snowflake, Power BI, Python, SQL).

  • Oversee the maintenance and evolution of data infrastructure (data lakes, pipelines, databases).

Security and Compliance:

  • Ensure data security and compliance with regulations.

  • Implement regular audits to identify and correct risks.


e. Value Creation and Impact Measurement

Priority Use Cases:

  • Lead high-impact Data & AI projects (e.g., customer personalization, predictive maintenance, cost optimization).

  • Measure and communicate the ROI of initiatives to justify investments.

Innovation and Technological Watch:

  • Monitor Data & AI trends (e.g., generative AI, automation) and assess their relevance to the company.

  • Experiment with new solutions to stay competitive.


f. Stakeholder Relations

Internal and External Communication:

  • Present the Data & AI strategy and achievements to management and business teams.

  • Collaborate with external partners (technology providers, startups) to accelerate innovation.

Expectation Management:

  • Align stakeholder expectations with the actual capabilities of the team and tools.

  • Prioritize projects based on available resources.


Concrete Achievements Examples

  • Implementation of a Data Platform: Deployment of a centralized solution (e.g., Snowflake + Power BI) to improve data access and reduce operational costs by 20%.

  • Deployment of a Predictive Model: Development and industrialization of a predictive maintenance model, reducing downtime by 15%.

  • Automation of Reports: Creation of automated reports for sales teams, increasing productivity by 25%.

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